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"Do not stay at this hotel. The resort is nice, but they double-charged for my room. I paid Expedia for the room, but the resort charged me again. Both the resort and Expedia are refusing to issue a refund. If you want to risk theft, this is the place to stay."

"This place is great! Staff was amazing, room was clean and spacious. The bistro on site serves amazing breakfast, lunch, and dinner. We ate there for every meal during our stay and never had a bad meal. The only downside was the sargassum. We were there in April for spring break and it was bad. The beach was unusable, which was a shame. The pool was nice and since it's a small resort, it never felt crowded. We would definitely come back!"

"Our cabana had 2 beds, for 3 persons cabana #3. Description was real and honest, A/C worked and helped with the bar noise. The beach was taken care of, clean, all recommendations were spot on and appreciated. The cabana did not have the second doors with the net only. The water pressure in the shower seemed weak, but it was enough even to wash my long hair, so no problem. We would appreciate more hooks on the walls or a stool to put our suitcase on. We had amazing 3 nights!"

"This hotel has the benefit of the lagoon view and beach view. Beautiful grounds, gracious staff, comfortable and spacious rooms."

"Everything was super "

"Great resort "

"Outstanding staff! We stayed in one of the treehouse rooms and it was super nice! It was a very short walk through beautiful shrubs and plants to get to restaurant, pool and beach. We loved having our own porch & hammock. "

"Clean and nicely appointed room, cold a/c, beautiful and peaceful beachfront, friendly and helpful staff, very conveniently located in the heart of town. "

"The rooms were lovely with amazing beach access and views, beach bar and pool. Lovely beds and pillows, showers etc. Very tasteful and clean. The real stand out is the staff. Teresa at the front desk made our stay absolutely magical. She went above and beyond, even helping arrange a surprise proposal, many activities and romantic outings. Every staff member was just so accommodating, attentive and compassionate. Truly an amazing stay right in the heart of placencia village steps from many fun, colorful and delicious food and drink. "